Samagra Case-Study

Understanding Citizen-Centric Public Service Delivery

Ujjwal Relan
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About this masterclass

Insights from building an online citizen engagement platform

Establishing a review and monitoring system

Ujjwal Relan

About
A Gold-Medalist Computer Engineer from Netaji Subhas University of Technology (formerly NSIT and DIT), Ujjwal worked with Microsoft and Directi before moving on to pursue the Young India Fellowship. She got a chance to work with government schools in Uttar Pradesh during the fellowship, which made her experience the gaps in Indian governance firsthand. This experience at the grassroots level combined with her academic journey at the fellowship, strengthened her belief in the potential of driving impact at scale through governance. Hence, Samagra. Currently she leads Samagra's engagement with the Government of Haryana to create a digital roadmap for the state.